Privacy Policy

At JOYGaming Limited (“We”, “Us” or “Our”) are dedicated to safeguarding and preserving your privacy when visiting Our website https://joygaming.io, utilising Our services, products, participating on our token sale or communicating electronically with Us (collectively “Services”).

This Privacy Policy, together with Our Terms and Conditions provides an explanation as to what happens to any personal data that you provide to Us, or that We collect from you.

We do update this Privacy Policy from time to time so please do review this Policy regularly.

Information We Collect

In operating Our website and providing Services We may collect and process the following data about you:

  1. Details of your visits to Our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  2. Information that you provide by filling in forms on Our website, such as when you registered to access or receive Our Services.
  3. Information provided to Us when you communicate with Us for any reason.
  4. Request technical support.

The information We collect generally is restricted to your full name, home address, email and payment details. We endeavor to only capture information that is necessary to provide Our Services in a practical and legally compliant way.

Use of Your Information

The information that We collect and store relating to you is primarily used to enable Us to provide Our Services to you. In addition, We may use the information for the following purposes:

  1. To provide you with information requested from Us, relating to Our Services and to provide information on other Services which We feel may be of interest to you, where you have consented to receive such information.
  2. To meet Our contractual commitments to you.
  3. To notify you about any changes to Our website, such as improvements to Our Services.

If you are a new client, We will only contact you when you have provided consent and only by those means you provided consent for.

Disclosure of your personal data

We may disclose your personal data:

  • to a third party, if we are under a duty to disclose or share your personal data with them in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements, or to protect the rights, property, reputation, security or safety of Us or our Website, our customers or others; this includes (but is not limited to) exchanging information with or providing information to third parties for the purposes of fraud protection and credit risk reduction; or
  • to any law enforcement or revenue authorities (when requested by them to do so) and only to the extent necessary to adequately deal with the requests made.

On occasion We may retain the services of a third party contractor for the purposes of obtaining external expertise. In such circumstances We may permit (if deemed absolutely necessary) access to certain of Our client’s personal information, but only once they have agreed to treat such client information with the strictest levels of security and confidentiality.

Access to, and amending, your personal data

At any time, you can make a written request to us to have access to all the personal information that we hold about you. We reserve the right to charge you a small administrative charge should you make such a request; the current maximum charge is £10 for responding to a request.

You may inform us of any changes in your personal data and in accordance with our obligations to you by contacting us via our website. You can change relevant personal data via our website. It is your responsibility to tell us when information that you have provided to us is out of date or needs to be amended, but we confirm that will update or delete your personal data accordingly.

Use of Cookies

On occasion We may gather information about your computer to facilitate usage of Our Services and to provide statistical information regarding the use of Our website.

Such information will not identify you personally because it is statistical data about Our visitors and their use of Our website. This statistical data does not identify any personal details whatsoever.

Similarly to the above, We may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as a cookie and contains information that is transferred to your computer's hard drive. They help Us to improve Our website and the Services that We provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of Our website.

Storing Your Personal Data

Data that is provided to Us is stored on Our secure servers. Details relating to any transactions entered into on Our website will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore We cannot guarantee the security of data sent to Us electronically and transmission of such data is therefore entirely at your own risk. Where We have given you (or where you have chosen) a password so that you can access certain parts of Our website or usage of Our services, you are responsible for keeping this password confidential.

We take all appropriate security measures in line with market driven best practice to protect your personal information.

Third Party Links

You may find links to third party websites on Our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as We have no control over them.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy.


This document does not constitute legal advice and should not be relied on by any person. It is designed for general informational purposes only. Developers, purchasers, investors and any other participant in a token system should consult their own counsel.

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